As Client Support Representative, you will be responding to and resolving straightforward service related and customer issues received via the Client Support web site or via telephone inquiries. In this sense, you will research with the customer to fully diagnose the issue, respond to the customer within established timelines utilizing standardized solutions acting as a first line of relationship management.
There are no shifts, no weekend work = stable working hours.
We offer competitive salaries, bonus plan, pension, health, disability coverage, fully subsidized meal vouchers, 25 days holiday, plus 4 extra days off to work at a charity or not-for-profit organization of your choice, 6 sick days, cafeteria system, different training.
The necessary requirement for this role is fluent English and French. Ideally, you should also have experience with troubleshooting software/hardware issues.
Can you prioritize, manage your time, communicate with clients and quickly learn in fast moving environment? Then don´ t hesitate and send us your CV!